On package holidays, one will have the protection of the Package Travel Regulations that ensures a happy and smooth holiday. The Regulations make the tour operator responsible for the failure of virtually any aspect of your holiday, even if it sub-contracts parts of its services to others. Additionally, one will have a contract with the tour operator which will define what services it has to provide (either directly or through others – for example, foreign hoteliers, airlines, car hire operators). The holiday contract may set out limits on tour operator’s liability if things go wrong.
The Regulations give extra protections. If under any unfortunate circumstances, things go wrong like any accidents or bad hotels, bad travel arrangements, or cancelled /missed flights, we will help you claim compensation for a holiday from hell.